# Keystone Resolution > Keystone Resolution is a mediation and conflict resolution practice based in Sydney, NSW, Australia. Deepa is an Accredited Mediator and Family Dispute Resolution Practitioner. Sessions are held online for clients in Sydney, across New South Wales and throughout Australia. Key facts: - Location: Sydney, NSW, Australia (online sessions across NSW and Australia) - Phone: 0431 603 047 - Email: enquiry@keystoneresolution.com - Family mediation sessions: Saturdays, 9:00am – 4:00pm - Can issue section 60I certificates under the Family Law Act 1975 (Cth) where appropriate - Initial consultation is free and no-obligation - Contact / enquiries: https://keystoneresolution.com/contact/ ## Services - [Family mediation](https://keystoneresolution.com/family-mediation/): Family mediation for separating couples and families in Sydney and across NSW. Impartial, structured sessions to reach workable agreements. Free first consultation. - [Family Dispute Resolution](https://keystoneresolution.com/parenting-family-dispute-resolution/): Family Dispute Resolution (FDR) for separated parents in Sydney and NSW. Child-focused parenting mediation, parenting plans and section 60I certificates. - [Property and financial mediation](https://keystoneresolution.com/property-financial-mediation/): Property and financial mediation after separation for couples in Sydney and NSW. Disclosure, legal advice and consent orders explained, without court. - [Elder mediation](https://keystoneresolution.com/elder-mediation/): Elder mediation for Sydney and NSW families deciding on an ageing parent's care, living arrangements or finances, with the older person's voice at the centre. - [Workplace mediation](https://keystoneresolution.com/workplace-mediation/): Impartial workplace mediation and facilitated conversations for employee, manager and team conflict. Helping Sydney and NSW organisations resolve issues early. - [Cultural communication training](https://keystoneresolution.com/cultural-communication-training/): Cross-cultural communication training for diverse workplaces in Sydney and NSW: respectful conversations, inclusive teamwork and constructive disagreement. - [Youth conflict resolution workshops](https://keystoneresolution.com/youth-conflict-resolution-programs/): Youth conflict resolution workshops for Sydney and NSW schools and youth organisations: communication, listening, respectful disagreement and problem-solving. ## About and practical information - [About Deepa](https://keystoneresolution.com/about/): background, credentials and approach - [How mediation works](https://keystoneresolution.com/how-mediation-works/): the four-step process - [Fees and FAQs](https://keystoneresolution.com/fees-faqs/): session fees and common questions - [Family safety](https://keystoneresolution.com/family-safety/): safety information and Australian support services ## Guides - [Preparing for family mediation: a practical guide](https://keystoneresolution.com/resources/preparing-for-family-mediation/): How to prepare for family mediation in Australia — what to bring, how to think about priorities, and how to look after yourself before, during and after sessions. - [Parenting plans explained: what they cover and how they differ from consent orders](https://keystoneresolution.com/resources/parenting-plans-explained/): A plain-English guide to parenting plans in Australia — what they can include, how they are made, and how they differ from parenting orders and consent orders. - [Property mediation and financial disclosure: getting the foundations right](https://keystoneresolution.com/resources/property-mediation-financial-disclosure/): Why full and frank financial disclosure matters in property mediation after separation, what documents are commonly exchanged, and how agreements are formalised. - [Early signs of workplace conflict — and what managers can do about them](https://keystoneresolution.com/resources/early-signs-of-workplace-conflict/): How to recognise early signs of workplace conflict, practical steps managers can take, and when facilitated conversations or workplace mediation may help. - [Communicating across cultures at work: five habits that make a difference](https://keystoneresolution.com/resources/communicating-across-cultures-at-work/): Practical habits for clearer, more respectful communication in culturally diverse Australian workplaces — from directness and feedback to meetings and assumptions. - [Helping young people handle conflict: skills that last](https://keystoneresolution.com/resources/helping-young-people-handle-conflict/): Conflict resolution skills for young people — listening, naming feelings, respectful disagreement and problem-solving — and how schools and families can build them.