Module 01
Understanding conflict
What conflict is, why it happens and how people react to it, including fight, flight and freeze.
Learning objective: students will recognise conflict as normal, and notice their own patterns.
For schools & youth programs
Youth conflict resolution programs for Sydney & NSW schools
Engaging, interactive workshops that help young people communicate with confidence, listen with empathy and work through disagreements respectfully.
Based in Sydney, NSW · sessions online across NSW and Australia
Why it matters
Skills for life, not just the classroom
Disagreements with friends, siblings, teammates and teachers are part of growing up. When young people have the language and skills to handle conflict, they're better able to keep friendships, stand up for themselves respectfully and solve problems together.
Our workshops are practical, active and age-appropriate. They are educational programs, not counselling or therapy, and they complement your school's existing wellbeing and respectful relationships work.
Who the programs are for
- Primary schools: upper primary (around Years 5–6)
- Secondary schools: Years 7–12, with content adjusted by year level
- Youth organisations and community groups
- Sporting clubs and leadership programs
- Peer support and student leadership teams
We can tailor content to other age groups or particular needs on request.
Workshop topics
Six modules to choose from
Run a single module or combine several into a series. Each one includes discussion, role-play and practical activities.
Module 02
Communicating with respect
Using "I" statements, tone and body language, and saying what you mean without blame.
Learning objective: students will express needs and feelings clearly and respectfully.
Module 03
Managing disagreements
Staying calm, taking a pause, and disagreeing with ideas rather than attacking people.
Learning objective: students will use practical strategies to de-escalate and respond rather than react.
Module 04
Listening and empathy
Active listening, perspective-taking and checking understanding.
Learning objective: students will listen to understand and show empathy, even when they disagree.
Module 05
Peer problem-solving
A simple step-by-step method for working out problems together.
Learning objective: students will use a structured approach to find fair, workable solutions.
Module 06
Building healthy relationships
Friendship challenges, boundaries, respect online and offline, and repairing relationships after conflict.
Learning objective: students will identify respectful relationship behaviours and ways to repair trust.
Formats
Workshop formats
- Single-lesson workshops (50–90 minutes), which fit within a class period
- Multi-week series that build skills over a term
- Year-level or whole-cohort sessions for larger groups
- Small-group sessions for peer support or student leadership teams
- Parent and staff information sessions to reinforce the same language at home and school
Workshops can be delivered online, or in person by arrangement. Teachers or youth workers stay present throughout.
Benefits for schools and programs
- a shared language for talking about conflict
- practical strategies students can use straight away
- more confident, respectful communication
- support for existing wellbeing and respectful relationships programs
- content that can be adapted for culturally diverse groups
Child safety
Safe, respectful and age-appropriate
We work with your school or organisation to meet your child safety requirements, including Working with Children Check requirements in your state or territory. Workshops use general scenarios. Students are never asked to share personal conflicts in front of others.
Our workshops are educational, not therapeutic. If a young person needs individual support, we'll follow your organisation's wellbeing and referral processes. Young people can also contact Kids Helpline any time on 1800 55 1800.
Can workshops be tailored to our students?
Yes. We adapt language, activities and examples to the age group, cultural context and any particular issues you'd like to address.
How many students per session?
Interactive workshops work best with class-sized groups. Larger cohort sessions are possible with a more presentation-style format. We'll recommend the best option.
What does it cost?
Programs are quoted based on the number of sessions, group sizes and preparation required. Enquire about youth programs.
Bring conflict resolution skills to your students
Tell us about your school or program, the age group and what you'd like to focus on. We'll suggest a workshop plan.